FAQ
Frequently Asked Questions
Questions about ingredient sourcing, OEM/ODM contract manufacturing, and cooperation process —
we’ve compiled the answers our clients ask most often.
HG BIO International offers two core services: health supplement ingredient supply and OEM/ODM contract manufacturing integration. We represent professional ingredient brands from multiple countries and help clients match with suitable contract manufacturers — providing expert support from ingredient selection and formulation consulting to product production, helping brands accelerate development and create their own proprietary supplements.
HG BIO sources ingredients from Europe, the Americas, Japan, Korea, and beyond, covering human nutrition and pet health categories. We also supply high-protein powders and bulk food ingredients such as sodium caseinate, steviol glycosides, and xanthan gum. If you are looking for specific actives or functional benefits, please contact our sales team — we will recommend the most suitable options for your formulation.
Yes. Every batch of ingredients can be accompanied by an original COA (Certificate of Analysis), MSDS, and relevant safety or regulatory documents. If you have special certification requirements — such as organic, non-GMO, or Halal — please let us know in advance and we will confirm whether the manufacturer holds the relevant certificates.
For clients with genuine development or purchasing needs, we can arrange samples for formulation evaluation or trial production. The available quantity and associated costs will vary depending on the ingredient. Please reach out to our sales team for further details.
MOQ varies by ingredient type, specification, and intended application. We will assess your requirements and provide the most appropriate purchasing recommendation.
HG BIO is not a production facility — we are a professional ingredient supplier and contract manufacturing integration consultant. We continuously source and handpick promising functional ingredients from around the world, rigorously evaluating them before introducing them to the Taiwan market, so clients gain a differentiation advantage at the very start of product development.
On the manufacturing side, we match clients with suitable OEM/ODM partner factories based on their product requirements, while providing ingredient recommendations and formulation planning to improve development efficiency and shorten time-to-market.
OEM (Original Equipment Manufacturing): The client provides an existing formula; HG BIO coordinates factory production and delivers finished goods under the client’s brand.
ODM (Original Design Manufacturing): HG BIO’s team of nutritionists and food technologists designs a bespoke formula tailored to the client’s target audience and functional goals, which is then produced by the factory.
HG BIO can assist with both models — accompanying clients through the entire process, from formulation design and trial production to label compliance review and final delivery.
Absolutely — this is exactly what our one-stop contract manufacturing service is built for. Simply share your target audience, desired functions, or budget range, and the HG BIO team will design a bespoke formula, recommend a suitable dosage form, and arrange trial samples, guiding you step by step from concept to a complete brand.
We currently support a wide range of mainstream supplement dosage forms, including:
Soft & Hard CapsulesTabletsPowder SachetsJelly SticksGummy CapsulesFunctional Beverages
MOQ and lead times vary by dosage form. If you have a specific format in mind or an innovative idea, please speak directly with our sales team — we will assess feasibility and provide recommendations.
All of HG BIO’s contract manufacturing partners hold relevant food safety production certifications, ensuring their facilities and processes comply with regulatory requirements. Our three core service commitments are fast delivery, high quality, and strong responsiveness — with quality control measures in place from raw material intake to finished goods shipment. For detailed certification information, please refer to the manufacturing page on our website or contact a sales representative to request relevant documentation.
Contract manufacturing does not include packaging visual design — clients are required to provide their own artwork files. HG BIO provides a product label compliance review service, helping brand owners verify that ingredient declarations, nutrition facts panels, and any health claim copy meet regulatory requirements. Once approved, the files are handed to the factory for packaging production, and finished goods are shipped under the client’s own brand.
Yes. In addition to human supplements, HG BIO provides pet health formulation design and OEM/ODM contract manufacturing services. If you are developing a pet wellness product, please get in touch — we will provide tailored formulation recommendations based on the target animal species and desired health benefits.
You are welcome to fill out an inquiry form via the “Contact Us” page on our website, send an email directly to sales@hg-bio.com.tw, or connect with us through our official LINE account. A member of our sales team will respond as soon as possible.
To help us prepare a formulation proposal and quotation more efficiently, we recommend providing: target function and desired health benefit, intended target audience, preferred dosage form, and estimated production volume.
The full workflow is as follows:
Confirm RequirementsFormulation ProposalQuotationContract SigningTrial ProductionPackaging PlanningMass ProductionPackaging & AssemblyFinal Delivery
Actual timelines vary depending on product complexity, number of formulation revisions, and dosage form. In general, the process from confirmed formula to mass production shipment ranges from several weeks to several months. HG BIO is committed to fast delivery — our sales team will provide a detailed estimated schedule at the quotation stage.
For clients using HG BIO’s ingredients, we provide professional knowledge training and scientific data support for each ingredient — helping your marketing and sales teams develop a thorough understanding of the product’s properties so they can produce more compelling copy and sales materials.
